Frequently Asked Questions
Everything you need to know before ordering — no phone call required to get answers.
General
No. Every package on this site can be selected, ordered and paid for online without a phone call. Once your payment is verified, we reach out by email and WhatsApp to begin onboarding — you're welcome to request a call later if you'd genuinely prefer one.
We work across retail, food & beverage, healthcare, real estate, e-commerce, education and professional services — primarily for businesses operating in or selling into Pakistan.
Services
No ethical agency can guarantee a specific ranking, follower count or sales figure — search engines and ad platforms don't work that way, and any agency promising it isn't being straight with you. What we do guarantee is a documented strategy, consistent execution, and honest monthly reporting on real numbers.
Ad spend is billed directly by Google or Meta to your own ad account — we never hold your ad budget. Our package fee only covers strategy, setup, creative and ongoing optimization, which keeps spending fully transparent on your end.
Pricing & Packages
Seed covers one core service with light monthly reporting. Growth combines two services with paid ad management and priority support. Authority is full-funnel marketing with a dedicated strategist and weekly check-ins. Full feature breakdowns are on the Packages page.
Yes. Message us on WhatsApp or email with what you need and we'll put together a custom scope and quote — most businesses still start from the closest standard package and adjust from there.
Payments
You can pay by direct bank transfer, JazzCash or EasyPaisa. Account details are shown automatically in the order form once you select a payment method — no card number is ever collected on this site.
We ask for payment upfront for new packages, the same way most Pakistani service agencies operate. You'll get an email confirmation as soon as your order is placed, and a second confirmation once payment is verified, before any work begins.
If work has not yet started, unused payments can be refunded minus any processing costs already incurred. Once a month of work has begun, fees for that month are non-refundable. Full terms are on our Terms & Conditions page.
Process & Timeline
We verify your payment, usually within a few business hours, then email you a short onboarding form to gather brand assets and access. Your strategist confirms a kickoff plan over chat or video, and work begins — typically within 2–3 business days of payment confirmation.